Your information
Privacy
Last updated 14 October 2026
This notice explains how Marceve Ltd, which operates Gazeley Gem, handles personal information connected with gazeleygem.com. It applies to this website. The booking provider has its own privacy notice for information it collects through its booking services.
Information we may handle
- Messages you send: If you email us, we receive the email address and any personal information you choose to include so we can reply.
- Booking details: If you use the booking calendar, Hospitable collects information you enter and processes it to provide the booking service. Information needed to manage your enquiry or stay may be made available to us through that service.
- Technical visit information: Our hosting and security services may process information such as your IP address, browser and device details, pages requested, referral source and request time to deliver and protect the website.
- Review information: The site displays selected excerpts from publicly shared guest reviews. Where available, these may include the reviewer’s display name, profile image and review date.
Cookies and similar technologies
The website’s exit-help message uses session storage in your browser to avoid showing it repeatedly during the same tab session. This flag is stored in your browser and is not sent to us as a profile about you.
Pages may load third-party services, including Google services and Cloudflare tools, and the Hospitable booking calendar. Depending on the service and its configuration, these providers may use cookies or similar technologies and receive technical information about your visit. Their own notices explain their practices. You can manage cookies in your browser settings; blocking them may affect third-party features.
How information is used and shared
We use information you send to respond to you and handle booking enquiries. Service providers such as our website host, security providers and booking provider may process technical or booking information to provide their services. We may disclose information where required by law or needed to protect the site, our guests or others.
Some providers may process information outside New Zealand. Their privacy notices describe their processing and any safeguards they use.
Access, correction and questions
You can ask us for access to personal information we hold about you or request a correction by emailing [email protected]. If your request concerns information held by Hospitable or another provider, you may also need to contact that provider directly.
New Zealand’s Privacy Act 2020 gives people rights to request access to and correction of their personal information. For more information, see the Office of the Privacy Commissioner’s guidance on accessing your information and requesting a correction.
You can also contact the Office of the Privacy Commissioner if you have a privacy concern.
Third-party privacy notices
Updates
We may update this notice when the website or its services change. The date at the top shows when it was last reviewed.